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About this session
Microsoft is the leading vendor in the UC market, with over 230m active 365 users every month and 500,000+ organisations using Teams.
But what if you could make Teams work even harder for your business, by also offering external voice calls to colleagues and customers (plus a whole lot more!) Introducing TeamsLink – a scalable solution run over a resilient network with diversely routed, Microsoft accredited SBCs, which delivers MIFID II compliant call recording, advanced call routes, hunt groups and ring groups, skill-based routing with smart agent selection, group voicemails, visual routing manager, advanced disaster recovery, customised Power BI reporting and so much more. Not to mention outstanding support, every step of the way.
Delivered by Vapour Cloud CEO, Tim Mercer, alongside Wavenet product director, Barry Ward, we introduce TeamsLink – designed to supercharge the Unified Communications capabilities of companies large and small. 


Meet the panelists

Tim Mercer

Vapour CEO

Tim Mercer 2


He began his career in the armed forces, so is not your average techentrepreneur. But having learnt the importance of communication, camaraderie and integrity away from the business environment, Tim has a clear, bold and human-centred vision, that encourages our cloud technology specialists to think differently, be brave and push for better.

Barry Ward

Wavenet Product Director

Barry Ward Headshot - CB-1


With over 20 years of experience in the technology sector, Barry passionately seeks out some of the world’s most disruptive technologies. Staying ahead of the curve and justifying their introduction to the UK and EMEA marketplace to ensure the infrastructures of UK Enterprises keep pace with, and even lead, the rest of the world in their technological advances.

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