Meet the Speakers

 
Meet the Speakers Image Wavenet Nviron Webinar June 2020
 

 

Mike Korkidakis, Microsoft Teams telephony specialist and EMEAA Channel Manager at Wavenet, and Sam Halsey Infrastructure Solutions Expert and New Business Manager for the Public Sector at Nviron.

What will be discussed?

Join this collaborative webinar with our partner Nviron for a deep dive into the call features and functionality of TeamsLink for Microsoft Teams, with a specific focus on education.This webinar is perfect for those who may have already deployed Microsoft Teams, or are planning to, and are only using some of the features and functions available.

 

In this practical demonstration, Mike and Sam will highlight how you can enhance your Microsoft Teams experience and unify your communications through additional telephony features, not available from Microsoft directly.

 

In this webinar you will learn about the telephony features available on the TeamsLink platform for both end-users in Education and from a technical set-up perspective:

  • Voice/video calls and Screen Sharing
  • Multi-layered visual call routing and IVR
  • Contact Centre functionality
  • Skill-based routing and Smart Agent Selection
  • CRM Integration
  • Call recording
  • Advanced PowerBI Reporting
 

Mike and Sam will discuss how you can achieve an effective deployment or migration to Microsoft Teams, ensuring you avoid Teams sprawl, promote user adoption and what training and resources are available. We'll also cover Teams certified devices suitable for Education, from the perfect headset when working from home to a full meeting room solution for the office, and classroom set ups.

 

Enhance your Microsoft Teams platform with full telephony and an advanced feature set, not available from Microsoft directly.

Do you have any questions? Ask Now

 

 

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