What is TeamsLink?
Enable external voice calling from within your Microsoft Teams client securely and efficiently with TeamsLink from Wavenet. Connecting inbound and outbound calling directly through Microsoft Teams. Make and receive UK, international and mobile calls even with non-Teams contacts with reliable and cost-effective calling bundles.
TeamsLink is also a fully cloud-based solution, so there’s no need for any onsite infrastructure, just make the switch and start calling from your Teams client.
TeamsLink is a multi award-winning platform
Managed Portal
TeamsLink and TeamsLink Pro with Wavenet gives your customers a fully-managed telephony solution for Microsoft Teams. This means customers can have access to a multitude of telephony features that are not available from Microsoft directly.
MiFID II Compliant Call Recording for Microsoft Teams
TeamsLink Call Recording provides a secure, complete compliance solution for recording, archiving, retrieving, searching, and monitoring multiple modes of communication across Microsoft Teams meetings, from voice calling to video conferencing, screen sharing, and chat conversations. Secure compliance capture enables regulated organisations to confidently meet strict record-keeping, communications monitoring and reporting requirements.
TeamsLink Key Features
What is TeamsLink Pro?
TeamsLink Pro brings contact centre features to your TeamsLink platform, available as both an Agent licence and a Supervisor licence. Boost your capabilities with skill-based routing, wallboards, supervisor dashboards and Power BI reporting.
TeamsLink Partner Accreditation
A note from Antony Black, Director of Wholesale
The conversation we have with Partners is why invest in your own network when we have invested and expanded our own for the to utilise.
We have gone into our Partners and consolidated their supply chain. A lot of businesses have become quite complex over the years as they use multiple suppliers, it burns time and effort to keep the offering relevant. From a management, customer service, provisioning and billing perspective that becomes quite difficult. Due to our large number of suppliers we can port it across, consolidate it and give them a better price. We will also simplify the management of that base and then give them an exit in a few months or years. We can write those kind of agreements.
We want Resellers to question who is getting the most out of their current partnerships, their business or their suppliers, if it is the latter then we urge you to contact us.
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