Revolutionise the way you communicate

Wavenet offers a fully-managed telephony solution for Skype for Business. This means your customers can have access to a multitude of telephony features that are not available from Microsoft directly.

Skype for Business is a one-stop solution for all your customers' needs, from instant messaging to VOIP & video conferencing.

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Any questions? Our friendly partner team are here to help. Get in touch

Features and Benefits

 

While Skype for Business is already a great UC platform, our team of in-house developers have gone above and beyond, adapting the software to ensure our product is the most advanced unified communications platform available on the market.

Our solution is fully managed and cloud-hosted, making it easier than ever to implement without large start-up costs or infrastructure changes.

Wavenet lets you use all the features of Skype for Business as well providing fully-supported telephony solutions all managed by an easy to use web-based portal giving you complete visual control over the management of your users and call flows.

 

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Skype for Business Online Supported until 2025

Skype for Business Online is retiring on July 31st 2021. However, Wavenet will continue to support Skype for Business until 2025 so you can continue to provide your customers with our hosted managed solution of Skype for Business with full support until 2025.

With Wavenet you can provide your customers with the most advanced Skype for Business telephony system on the market. We're here to help you and your customers collaborate, communicate and exceed. 

 

Managed Portal

 

What differentiates our platform from other Microsoft providers is that we offer the most featured-packed and advanced Skype for Business solution on the market. Our portal allows you and your customers complete visual control over the management of users and call flows.

 

Mifid II Compliant Call Recording for Skype for Business

 

TeamsLink Call Recording provides a secure, complete compliance solution for recording, archiving, retrieving, searching, and monitoring multiple modes of communication across Microsoft Teams meetings, from voice calling to video conferencing, screen sharing, and chat conversations. Secure compliance capture enables regulated organisations to confidently meet strict record-keeping, communications monitoring and reporting requirements.

 
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Smart Agent Selection

Wavenet’s Smart Agent Selection (SAS) is an advanced algorithm created to help you use your hosted contact centre resources more efficiently. It directs calls to the agents who have the skills and capacity to deal with them, meaning you reduce call waiting times, resolve more calls first time and improve customer satisfaction.

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Recommended Devices

Wavenet work with a carefully curated list of product manufacturers providing a large range of devices including headsets, handsets, accessories and full conferencing and room solutions that are all Certified for Skype for Business.

All devices and hardware purchased through Wavenet are eligible for ongoing support from our in house support specialists.

wholesale ctas_device catalogue

 

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Service and Support

 

From initial conversations to the implementation of your solution and your ongoing support, we ensure that a premium service is built into every level of delivery.

 

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Ready to become a partner? Register Now

 

 

Featured Resources

Articles and Blogs

What's New in Microsoft Teams - October 2020 Ignite Edition

Virtual Backgrounds for Online Meetings

Closing the Compliance Gap with Microsoft Teams Call Recording

What's New in Microsoft Teams - September 2020

Compliance Recording for Microsoft Teams

Pain Points and Integrating Solutions

Accessibility in Microsoft Teams

Run Online Meetings Like a Pro

What's New in Microsoft Teams - August 2020

Wholesale Case Study: Alzheimers Research UK with RISC IT

Wavenet Wholesale See all Featured Resources

Become a Partner Today!

 

Let's Chat

 

0333 234 9911

wholesale@wavenetuk.com

 

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“Our transition from Skype for Business to TeamsLink was seamless and very efficient!”
Infrastructure Manager

Features and Benefits

 

While Skype for Business is already a great UC platform, our team of in-house developers have gone above and beyond, adapting the software to ensure our product is the most advanced unified communications platform available on the market.

Our solution is fully managed and cloud-hosted, making it easier than ever to implement without large start-up costs or infrastructure changes.

Wavenet lets you use all the features of Skype for Business as well providing fully-supported telephony solutions all managed by an easy to use web-based portal giving you complete visual control over the management of your users and call flows.

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