Effectively manage customer relations
Wholesale partners work with a plethora of businesses and their individual specialisms, which require bespoke and unique solutions.
As an integral part of an organisation your customers need Contact Centre solutions that combine disciplines, streamline services and enable business brilliance.
Wavenet simplifies call centre operations using technologies that seamlessly integrate with existing IT infrastructure, deploying them reliably across multiple locations. From entry level applications, to multi-agent, multi-media cloud-based solutions, we can help.
From small contact centres with a few agents, to a large, multisite centre in need of multimedia capabilities, Wavenet can provide your customers with a contact centre solution to help streamline business operations and boost customer satisfaction.
Contact Centre Solutions
To meet your customers' needs
Wavenet Wholesale have a Contact Centre solution for every type of contact centre, from enterprise contact centre solutions to UC-based call centres. Our commitment with every solution is to:
Enhance customer experience
Improve agent engagement
Streamline business processes
With Contact Centre from Wavenet Wholesale
you'll benefit from
Manage calls 24/7
Quick & easy agent control
Future proof your business
Your technology partner
Access call stats with ease
Wavenet support
Already a Wholesale Partner?
Watch our exclusive training session: Sell More CCaaS
COVID19 has fundamentally changed the approach of businesses to cloud, especially in the contact centre. Crammed contact centre with lots of agents wired into handsets is not a COVID safe environment, so its time to ditch the tin. Join Wavenet’s Head of Contact Centre Johnathan Zemlik to learn how Wavenet will empower you to take advantage of a margin rich market.
This is an exclusive webinar for Wavenet Wholesale Partners.
Discover how shifting from an on-premise contact centre can transform operations, contain costs and improve customer and agent satisfaction.
Factsheet
The Intelligent Contact Centre that Integrates With Your CRM
Integrate your CRM system with the intelligent cloud contact centre solution to deliver better customer experiences while optimising your business processes. This factsheet details the customer service dilemma, how to make it easy for your agents and how cloud contact centres work with integration features.
