◼︎ AI Enabled Self-Service
◼︎ Omni Channel Support
◼︎ PCI-DSS Compliant Payments
◼︎ Puzzel
◼︎ Workforce Management
TeamsLink is packed full of additional platform features not available from Microsoft directly, with Pro features for Contact Centre functionality. Plus, a purpose-built portal for complete visual control over the management of users and call flows.