Turning Phone Lock On and Off

Posted by Paul Wilson on 07 July, 2016

We've already blogged about the benefits of Phone Lock, as well as the features that it can control. Here's how to use it.

This Mitel phone guide is for MiVoice Business (also known as Mitel 3300 ICP) users only.

How to Use Phone Lock

There are three things you need to check before you activate Phone Lock:

  • You need to complete any ongoing calls and ensure that your phone is idle
  • You must check that no calls are on-hold
  • You will need to switch headset mode off, if it's active

If all of these conditions are met, you can activate Phone Lock by pressing the Phone Lock key, or dialling the correct feature access code.

Controlling Access

Phone Lock works by securing your phone with your user PIN number. You'll need to enter the PIN to remove the lock. If you don't have a user PIN, press the hash key # to unlock the phone.