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Category: Blog

Blog

Mitel IP Phone, Posts, Blog, Call recording, Cloud Communications

How to Record Calls on a Mitel IP Phone

Mitel's Record-a-Call feature offers you an easy way to archive calls. You can use this for training purposes, for your own reference, or to keep a record of advice that has been given to a client.
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By : Neil Tennant / 14 July, 2016 /

Mitel IP Phone, Posts, user PIN, Blog, Cloud Communications

What is a User PIN on a Mitel IP Phone?

On a Mitel IP phone, every user can set their own PIN. This is used to secure the phone with features like Phone Lock, and it also lets a user log into any phone in Hot Desk mode.
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By : Paul Wilson / 12 July, 2016 /

Mitel IP Phone, Phone Lock, Posts, Blog, Cloud Communications

Turning Phone Lock On and Off

We've already blogged about the benefits of Phone Lock, as well as the features that it can control. Here's how to use it.
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By : Paul Wilson / 07 July, 2016 /

Mitel IP Phone, Posts, Blog, Cloud Communications

What is Phone Lock on a Mitel IP Phone?

Phone lock is a setting that locks down the advanced features of your Mitel IP phone. We normally recommend that you lock your phone if you have special settings that you want to preserve.
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By : Jess Jepson / 05 July, 2016 /

MiCloud Office, Posts, Blog, Cloud Communications, Fax

Fax on MiCloud Office explained

Fax Numbers are available on the MiCloud Office platform.
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By : Neil Tennant / 03 July, 2016 /

Posts, Blog, Cloud Communications

MiCloud Office Conference Numbers

Conference Number on MiCloud Office is a function number used to define the number used to access the voice conference service. (Meet me Conference Bridge) Multiple numbers are supported to allow ...
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By : Jess Jepson / 01 July, 2016 /

Posts, Blog, Cloud Communications

How to Page Another User on a Mitel IP Phone

Paging involves making a call to another phone, and then making an announcement via its loudspeaker. The phone does not have to be answered for a Page to be successful.
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By : Paul Wilson / 30 June, 2016 /

Mitel IP Phone, Override, Posts, Blog, Cloud Communications, Intrude, Make Busy

Overriding a Make Busy Notification

If a user does not want to be disturbed, they can activate Make Busy on their phone. This prevents calls from coming in. If Make Busy is active, the caller will see a message on their screen, and ...
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By : Jess Jepson / 23 June, 2016 /

mivoice business, Posts, Blog, Cloud Communications, Speed Dials

How to import Speed Dials into Mitel MiVoice Business

So it wasn't as simple as I had hoped, so thought it might be best practice to share the knowledge on this one..
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By : Jess Jepson / 21 June, 2016 /

Posts, Blog, Cloud Communications

Cancelling a Callback on a Mitel IP Phone

If you set a callback on your phone, you might need to cancel the request. This is a quick and simple procedure, but you may need to refer to the list of Mitel feature access codes before you start.
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By : Neil Tennant / 21 June, 2016 /

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