Subscribe now and have Wavenet Thought Leadership articles delivered directly to your inbox. No spam, we promise. 😊
Nor should they be. As our new normal continues to develop, the communication, collaboration and meeting needs of most businesses...
Tags: Article, Michael Sanderson, Meeting Rooms
A price rise is coming! The cost of everything including commodities, energy, food, and the services we pay for are rising. This...
Tags: Contact Centre, Article, Johnathan Zemlik,
The past two years have undoubtedly been difficult for all. Individuals and businesses have all suffered, it has provided...
Sales and Marketing are typically two distinctive departments with two very different approaches, although aiming for the same...
Tags: Comms Dealer, Article, Channel,
In February's issue of Comms Dealer magazine contributors discussed the question: 'Is the skills issue improving or worsening?'
Tags: Comms Dealer, Article, David Gisborne
Change is an inevitability in life, and in Customer Experience that change has accelerated exponentially in the...
Tags: Contact Centre, Five9, Article,
How can channel organisations most effectively differentiate and create loyalty in an increasingly competitive market?
Tags: Mike Korkidakis, Comms Dealer, Article,
What should we expect to see in the channel in 2022? Johnathan shares his predictions ahead of the coming year.
Tags: Contact Centre, Article, Comms Business,
In Comms Dealer November 21 issue, industry leaders discuss turning cyber threats into opportunities.
Tags: Comms Dealer, Article, Cyber Security,
Conversations around sustainability and reversing environmental decline are urgent and necessary within our industry.
Tags: Comms Dealer, Article, Helen Wright,