Thought Leadership CTAs-05


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Not all meeting spaces are created equal

Nor should they be. As our new normal continues to develop, the communication, collaboration and meeting needs of most businesses...

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Tags: Article, Michael Sanderson, Meeting Rooms

Benchmarking Markets, Innovations, applications and opportunities in CCaaS, the race to the bottom has stalled

A price rise is coming! The cost of everything including commodities, energy, food, and the services we pay for are rising. This...

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Tags: Contact Centre, Article, Johnathan Zemlik,

Every Cloud Has a Silver Lining

The past two years have undoubtedly been difficult for all. Individuals and businesses have all suffered, it has provided...

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Tags: Article, Cloud

Sales and Marketing work together to score more goals

Sales and Marketing are typically two distinctive departments with two very different approaches, although aiming for the same...

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Tags: Comms Dealer, Article, Channel,

Addressing the Skill Gap, an HR Perspective

In February's issue of Comms Dealer magazine contributors discussed the question: 'Is the skills issue improving or worsening?'

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Tags: Comms Dealer, Article, David Gisborne

I’ve got 99 Problems but CTI ain’t one!

Whats Poppin?

Change is an inevitability in life, and in Customer Experience that change has accelerated exponentially in the...

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Tags: Contact Centre, Five9, Article,

It's time to differentiate your offerings and create brand loyalty

How can channel organisations most effectively differentiate and create loyalty in an increasingly competitive market?

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Tags: Mike Korkidakis, Comms Dealer, Article,

Preview of 2022
By Johnathan Zemlik On December 7, 2021

Preview of 2022

What should we expect to see in the channel in 2022? Johnathan shares his predictions ahead of the coming year. 

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Tags: Contact Centre, Article, Comms Business,

How can resellers safeguard customers against increasingly sophisticated threats

In Comms Dealer November 21 issue, industry leaders discuss turning cyber threats into opportunities. 

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Tags: Comms Dealer, Article, Cyber Security,

A Greener Planet is in our Hands

Conversations around sustainability and reversing environmental decline are urgent and necessary within our industry. 

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Tags: Comms Dealer, Article, Helen Wright,