Wavenet offers a fully-managed telephony solution for Skype for Business. This means you can have access to a multitude of telephony features that are not available from Microsoft directly.
Skype for Business is a one-stop solution for all your customers' needs, from instant messaging to VOIP & video conferencing.
Interested in Microsoft Teams and looking at enabling external calling? TeamsLink is our Teams UC platform that enables your business to take/make calls directly within your Teams client, click the link below to find out more.
While Skype for Business is already a great UC platform, our team of in-house developers have gone above and beyond, adapting the software to ensure our product is the most advanced unified communications platform available on the market.
Our solution is fully managed and cloud-hosted, making it easier than ever to implement without large start-up costs or infrastructure changes.
Wavenet lets you use all the features of Skype for Business as well providing fully-supported telephony solutions all managed by an easy to use web-based portal giving you complete visual control over the management of your users and call flows.
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SfB Call Recording provides a secure, complete compliance solution for recording, archiving, retrieving, searching, and monitoring multiple modes of communication across meetings, from voice calling to video conferencing, screen sharing, and chat conversations. Secure compliance capture enables regulated organisations to confidently meet strict record-keeping, communications monitoring and reporting requirements.
From initial conversations to the implementation of your solution and your ongoing support, we ensure that a premium service is built into every level of delivery.
Wavenet’s Smart Agent Selection (SAS) is an advanced algorithm created to help you use your hosted contact centre resources more efficiently. It directs calls to the agents who have the skills and capacity to deal with them, meaning you reduce call waiting times, resolve more calls first time and improve customer satisfaction.
These Samples will guide you through and show how to use the blocks and give you the feeling on how to play around using the components in the website building process. Plus, it will save you time! You can decide whether to create your site using UI Kit blocks or samples.
