Secondary Language - Feature Code 301

Posted by Jess Jepson on 02 June, 2016

The Secondary Language option corresponds to the Change Language feature code 301. The Change Language feature is used to toggle between the system Primary Language and the system Secondary language.

NOTE: Feature Code 301 applies to Inter-Tel / Mitel 5000 / MiVoice Office 250 phone systems only.

It toggles between the System Primary Language and the endpoint Secondary Language, or can specify a language.

This allows any endpoint in the system to have its own secondary language or use the System Secondary Language, giving the system the ability to support more than two languages.

• If the endpoint Secondary Language field is programmed to be Use Primary Language the Change Language feature will do nothing because the endpoint will toggle between the System Primary Language and the endpoint Secondary Language, which is the System Primary Language.

• If the endpoint Secondary Language field is programmed to be Use Secondary Language the Change Language feature will toggle between the System Primary Language and the endpoint Secondary Language, which is the System Secondary Language. This is the system default.

• If the endpoint Secondary Language field is programmed to be Japanese the Change Language feature toggles between the System Primary Language and the endpoint Secondary Language, which is Japanese.

The Language field for endpoints indicates what language the endpoint is currently set to.

This field used to toggle between the Use Primary Language and Use Secondary Language. It can be set to any specific language along with the Use Primary Language and Use Secondary Language.

The side-effect of changing the Language field is that if you change it to Japanese and the endpoint Secondary Language field is set to Spanish, then the user will have no way to get back to Japanese if they enter the Change Language feature code.

This is because the first time the user enters the feature code, the system toggles the endpoint to the Use Primary Language option. The next time the user enters the feature code, the system toggles the language to the endpoint Secondary Language, which is Spanish.

To avoid this situation, simply change the endpoint Secondary Language to Japanese and the endpoint Language field to Japanese.