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Wavenet awarded E2E Tech 100 2023
We’re delighted to announce that we’ve been awarded E2E Tech 100 2023 which highlights the Top 100 ...
Read ArticleSecurity Operations Centre awarded CREST accreditation
Wavenet CyberGuard is delighted to announce our recent recognition from CREST, for our Security ...
Read ArticleWavenet acquires AdEPT Technology Group PLC
Wavenet acquires AdEPT Technology Group plc strengthening its position as one of the UK’s most ...
Read ArticleWavenet acquires Axial Systems Limited
Wavenet increases its security presence with the acquisition of Axial Systems Limited. Wavenet ...
Read ArticleImportance of Cyber Security
Tabletop Exercises In the current climate, cyber security has become a focal point for many ...
Read ArticleWhat is Penetration Testing?
Penetration Testing Penetration testing (or pen testing) is a vital tool that businesses can use ...
Read ArticleOur recommended acquisition of AdEPT Technology Group plc
Our recommended acquisition of AdEPT Technology Group plc - Read more
Read ArticleWavenet acquires Fidus Information Security Limited
Wavenet continues to innovate and develop its Cybersecurity offerings by strengthening its ...
Read ArticleBirmingham Community Healthcare NHS Foundation Trust
About Birmingham Community Healthcare NHS Foundation Trust Birmingham Community Healthcare NHS ...
Read ArticleHow do landlords make the most of the Metaverse?
Consulting with property owners and developing technology solutions for the flex work space sector, ...
Read ArticleCase Study: The Disabilities Trust Group
About The Disabilities Trust Group The Disabilities Trust Group (DTG) is a charity that works ...
Read ArticleCase Study: Southend High School for Boys
About Southend High School for Boys Southend High School for Boys is a selective grammar school ...
Read ArticleWavenet acquires OGL IT & CyberGuard Technologies
Wavenet acquires OGL Computer Support Holdings and becomes one of the largest providers of Unified ...
Read ArticleShould you be making the move to ITaaS?
Subscription-based IT The way businesses purchase IT and software services has changed. With the ...
Read ArticleWhy Business Mobiles are Essential to Hybrid-Working
Nowadays, every blog article or editorial you read is hailing the virtues of collaborative working ...
Read ArticleMaintain Service Levels with Digital Engagement
In contact centres, managers say they can quite often struggle with staff shortages, making it ...
Read ArticleSupercharge your connectivity with FTTP
Covid-19 only accelerated what was happening already. According to one calculation, over 101,000Gb ...
Read ArticleIs your telephony system ready for the big ISDN switch off?
In 2025 legacy ISDN and PSTN telephony networks will be switched off for good. The transition to an ...
Read ArticleBandwidth and Your Business Ambitions
Organisations of all kinds were already busy implementing digital transformation policies before ...
Read ArticleHow ’Digital First’ is Customer First
Many of you have started on a company’s website and when in need of support been forced to call ...
Read ArticleThe Immediate Benefits of VoIP
Many businesses are turning to internet-based telephony today, well in advance of the switch-off ...
Read ArticleHybrid-working and The Flexible Future
In a survey of business leaders by BT Wholesale and Cisco, respondents ranked agility, flexibility ...
Read Article5 Top Tips to Improve Business Collaboration
With remote working on the rise, global business and the move to a more fluid and flexible working ...
Read ArticleBusiness continuity in times of crisis
How can we keep our businesses going when countries are “locked down” and travel restrictions are ...
Read ArticleHow to Manage Large Meetings in Microsoft Teams
Meetings in Microsoft Teams have evolved significantly since Teams' initial release in 2017 with ...
Read ArticleCelebrating Five Years of Microsoft Teams
March 14, 2017 – marked an exciting milestone for Microsoft's customers, partners, and employees ...
Read ArticleWhat's New for Microsoft Teams - March 2022
Stepping into spring with awesome new Teams rollouts and features! A month heavily focussed on ...
Read ArticleNew Breakout Room Features for Microsoft Teams
Breakout rooms have become even better, helping you manage your meetings and fostering creativity ...
Read Article5 Steps for Safer Online Meetings
In a world where most of our working day, including meetings, is conducted online, it's now more ...
Read ArticleDDoS Attacks are on the Rise
Multi-vendor DDoS attacks are on the rise, and businesses must protect themselves from the ...
Read ArticleBackup is the first line of defence
Backup is one of the most important strategies for protecting your business continuity and ...
Read ArticleApprenticeships: The key for developing business brilliance
Learn about apprenticeships, from an apprentice. As we celebrate National Apprenticeship Week ...
Read ArticleCase Study: Restons Solicitors
About Restons Restons Solicitors is a long-established law firm providing a complete range of ...
Read ArticleMicrosoft Teams : Bridging the Hybrid-Working Gap
As hybrid working becomes a reality, we're looking more to apps and technologies than ever before ...
Read ArticleWhat's New for Microsoft Teams - February 2022
Exciting new updates and rollouts coming to Teams this month! We've hit the ground running this ...
Read ArticleCollaborate Safely and Securely with M365
Remote and Hybrid Working COVID- 19 has changed the world forever, none more so than the world of ...
Read ArticleWhy Business Mobiles are the Backbone of your Hybrid Strategy
Nowadays, every blog article or editorial you read is hailing the virtues of collaborative working ...
Read ArticleCase Study: Anglia Free Range Eggs
About Anglia Free Range Eggs With a motto of "Run by farmers for farmers", Anglia Free Range Eggs ...
Read ArticleHow DDoS Attacks are Evolving
DDoS attacks have been part of the cyber-criminal arsenal for over two decades, and they’re only ...
Read ArticleRemaining Compliant with Microsoft Teams
With increasing regulatory scrutiny and workers communicating through multiple platforms, there is ...
Read ArticleFuture-proofing your Business ahead of the ISDN Switch-Off
In 2015 BT announced its plan to migrate all users to IP networks and completely switch off ISDN ...
Read ArticleSuper Bowl Backgrounds for Online Meetings
Download and customise your next online meeting with these popular backgrounds from The Super ...
Read ArticleWhy You Need an MSP in 2022
Managed Service Providers or MSP's, are they a necessity in today's world, or just another service ...
Read ArticleWhat's New for Microsoft Teams - January 2022
New Feature Rollouts for a New Year! New year and exciting new Teams rollouts are heading your ...
Read ArticleWhat's New for Microsoft Teams - December 2021
New Feature Rollouts Well, what can we say? The Microsoft Teams rollouts from Ignite look like ...
Read ArticleCase Study: Organisations that Trust TeamsLink
TeamsLink empowers organisations and their teams to do more, collaborate more and provide their ...
Read ArticleSeasonal Change Freeze 2021/22
It's that time of year again where we update you on our change freeze. We know that the services ...
Read ArticleWhat's New for Microsoft Teams - Ignite Edition 2021
New Feature Rollouts Well, what can we say? The Microsoft Teams rollouts from Ignite look like ...
Read ArticleWavenet acquires Excell Group
Largest deal in Wavenet history boosts turnover to more than £100m as acquisition of Excell Group ...
Read ArticleWhat's New for Microsoft Teams in November 2021
New Feature Rollouts November sees some exciting new rollouts for both Meetings and Chat and ...
Read ArticleCase Study: Forest Heath Fasteners Limited
About Forest Heath Fasteners Limited For over three decades Forest Heath Fasteners have been ...
Read ArticleWavenet acquires Internal Systems Limited
Wavenet IT capabilities and infrastructure boosted with the latest acquisition of Internal Systems ...
Read ArticleWhat's New for Microsoft Teams in October 2021
October's Roundup Is Here There are some great new features hitting Teams this month, here's the ...
Read ArticleWavenet acquires NTS Communications
Wavenet increases its national presence with the acquisition of Shropshire-based NTS ...
Read ArticleCase Study Roundup: Education
Unique Solutions We're proud of the work we do to support those in the education sector, ...
Read ArticleMicrosoft Teams : The Next Step in Collaboration
As hybrid working becomes a reality, we're looking more to apps and technologies than ever before ...
Read ArticleCase Study: Turner Pope Investments Ltd
About Turner Pope Investments (TPI) Ltd TPI was formed by Ben Turner and James Pope and became ...
Read ArticleCase Study: Robert Kett Primary School
About Robert Kett Primary School Robert Kett is a three-form entry Primary School based in ...
Read ArticleCase Study: Golding Audio Ltd
About Golding Audio Established in 1969 Golding Audio's primary efforts have always been ...
Read ArticleCase Study: Norwich Historic Churches Trust
About Norwich Historic Churches Trust Since 1973 the Norwich Historic Churches Trust has been ...
Read ArticleWavenet Wholesale recognised in 2 Comms National Awards 2021
We are thrilled to announce that Wavenet Wholesale has been recognised for the amazing works of our ...
Read ArticleCase Study: Push Investment Group
About Push Investment Group The Push Investment Group was formed in 2016 following the ...
Read ArticleCase Study: Alzheimers Research UK
About Alzheimers Research UK Alzheimer’s Research UK is the UK’s leading dementia research ...
Read ArticleWhat's New for Microsoft Teams in August 2021
August's New Rollouts Announced It's been a busy month for Microsoft Teams with some exciting new ...
Read ArticleCase Study: Route One Forwarding Limited
About Route One Forwarding Route One Forwarding is a privately owned Transport and Logistics ...
Read ArticleUse Apps in Your Microsoft Teams Mobile Meetings
Mobile Apps in Meetings With the hybrid workforce here to stay, more of us are looking to our ...
Read ArticleWavenet Virtual Contact Centre - Powered by Five9
Wavenet Virtual Contact Centre - Powered by Five9 The Wavenet Virtual Contact Centre will help ...
Read ArticleWhat's New for Microsoft Teams in July - Calls and Collaboration
New Feature Rollouts July sees more new features and updates to Teams. Here's the roundup of our ...
Read ArticleProtecting your Mental Wellbeing when Working from Home
How are you feeling? Working from home comes with it's own challenges, it can leave you feeling ...
Read ArticleCase Study: Watsons Property
About Watsons Property Watsons Property, a multi-disciplinary firm has been operating in the ...
Read ArticleWhat's New for Microsoft Teams in July - Meetings and Webinars Edition
New Feature Rollouts July sees more new features and updates to Teams. Here's the roundup of our ...
Read ArticleCase Study: Valley Leisure Ltd
About Valley Leisure Ltd Valley Leisure Ltd is an independent charitable trust based in Andover, ...
Read ArticleWavenet Celebrate Pride Month with the Leeds Hunters RUFC and Great Place to Work Group
As we progress through Pride Month, Wavenet - the next-generation carrier and systems integrator, ...
Read ArticleCase Study: Citizens Advice North East Suffolk
About Citizens Advice North East Suffolk Citizens Advice North East Suffolk is an independent ...
Read ArticleUsing Microsoft Teams on Your RealWear Headset
Handsfree collaboration when you need it most. RealWear headsets integrate perfectly with ...
Read ArticleWhat's New in Microsoft Teams June 2021
June sees a plethora of amazing new feature rollouts to bring your collaboration to the next level. ...
Read ArticleChannel Champions Awards 2021
We are thrilled to announce that we have been named finalists in the first ever Channel Champions ...
Read ArticleThree Considerations for Managed Services
Modern businesses use a lot of technology to keep running; and purchasing, maintaining and ...
Read Article15 Ways to Ensure Compliant Call Recording for Microsoft Teams
With increasing regulatory scrutiny and workers communicating through multiple platforms, there is ...
Read ArticleMacquarie Invests in Wavenet Replacing Beech Tree
Private equity investor Beech Tree has agreed the sale of Wavenet, a leading cloud telecoms, IT and ...
Read ArticleThe Big Switch-off: Everything You Need to Know
What is the big switch off? In 2015 BT Openreach announced that in 2025 both its PSTN and ISDN ...
Read ArticleThe Importance of Backup for Microsoft Teams
At the start of the pandemic, the demand for Microsoft Teams grew. Working from home is set to be ...
Read ArticleWhat is Cloud Backup and How Does It Work?
Cloud backup is becoming an increasingly common method of secondary data storage. The word ...
Read ArticleThe Importance of Backup for Your Business
Continuity and backup planning go hand-in-hand. Business owners don’t like to think of the worst ...
Read ArticleSIP Trunks: Enabling Flexible Communications
SIP trunks are not just the latest buzzword. In the world of business telecommunications, it can ...
Read ArticleHow to Customise Your Background in Microsoft Teams
There have been many new features to Microsoft Teams recently, all improving your meetings, calls ...
Read ArticlePreparing for the 2025 Switch-Off
The clock is continuing to tick ever closer to a new era of connectivity. 2025 will signal the ...
Read ArticleShould you be making the move to ITaaS?
Subscription-based IT The way businesses purchase IT and software services has changed. With the ...
Read ArticleThe Business Benefits of Managed Services
Modern businesses use a lot of technology to keep running; and purchasing, maintaining and ...
Read ArticleWhat's New in Microsoft Teams May 2021
Another busy month of exciting new Teams features, we've rounded up our favourite May sees some ...
Read ArticleCase Study: Norfolk Dental Specialists
About Norfolk Dental Specialists Norfolk Dental Specialists is a dental practice based in Norwich ...
Read ArticleFull-Fibre Future Timeline
Full-Fibre Future Timeline The big switch-off is coming, here's all the key dates you need to ...
Read Article117 Exchanges Move to Stop Sell
117 Exchanges to Enter Stop Sell by June 2021 The below provides a full list of FTTP priority ...
Read ArticleDVLA Chooses Wavenet to Transform their Contact Centre and drive their Digital Transformation Journey
Wavenet’s unique ability to design powerful and bespoke solutions will enable DVLA to transform ...
Read ArticleSecure Collaboration with M365
Remote and Hybrid Working COVID- 19 has changed the world forever, none more so than the world of ...
Read ArticleEbook: Your Guide to The Full-Fibre Future
Full-Fibre Future The ISDN switch-off is on the horizon, download our free guide to see what it ...
Read ArticleSecure Remote Access with M365
Secure Remote Work With more of us working remotely than ever before, it's important to know how ...
Read ArticleCase Study: Pontcae Medical Practice
About Pontcae Medical Practice Pontcae medical Practice is a large doctors surgery covering the ...
Read ArticleProtect Against Cyber Threats and Data Loss with M365
Protect your most valuable assets Our new remote working world has left us more vulnerable to ...
Read ArticleCase Study: Graham and Green
About Graham and Green Founded in 1974, Graham & Green is a family run interiors business ...
Read ArticleWhat's New in Microsoft Teams April 2021
A new month and a host of new Teams features ready to rollout. Here's our roundup of April's new ...
Read ArticleThe Top 10 Benefits of SIP
As businesses start to navigate the operational changes of the ISDN/PSTN switch-off, VoIP (Voice ...
Read ArticleCase Study: MYA Clinics Ltd
About MYA Clinics Ltd MYA aims to deliver the world’s most patient-focused cosmetic surgery. They ...
Read ArticleSeasonal Spring Backgrounds for Online Meetings
The sun is shining and it's snowing, it must be spring! Download and customise your online meeting ...
Read ArticleWhat's new in Microsoft Teams March 2021
With Microsoft Ignite now over, here's our roundup of the exciting new feature roll outs for ...
Read ArticleThe Benefits of Hosted Voice
With the ISDN/PSTN switch-off on the horizon, many businesses are looking towards new technologies ...
Read ArticleLive Transcription now available for Microsoft Teams
Microsoft Teams latest feature roll out helps you quickly get up to date when you've joined a ...
Read ArticleIs UC Vital for the Future of the Contact Centre Industry?
Ensuring that no matter what, customers are always provided with the best service possible is of ...
Read ArticleCase Study: Plowman Craven
About Plowman Craven As one of the largest surveying companies in the UK, Plowman Craven has ...
Read ArticleWhy AI Must be Humane to Benefit Businesses
Can AI truly benefit CX? The year 2020 brought about many things, the major one being COVID-19. ...
Read ArticleWhat's New in Microsoft Teams - Ignite Edition
Innovation at Ignite At Ignite, Microsoft announced many new features to Microsoft Teams to help ...
Read ArticleWavenet Chooses HPE GreenLake to Power its Cloud Services
London, UK – March 8, 2021 – Hewlett Packard Enterprise (NYSE: HPE) today announced that Wavenet ...
Read ArticleCase Study: Andrew Collinge
About Andrew Collinge Andrew Collinge is a family-owned hairdressing company based in the North ...
Read ArticleWhat's Happening with The PSTN Switch Off?
You'll have no doubt been aware of the impending PSTN switch off for a good couple of years by ...
Read ArticleCase Study: Riviera Insurance
About Riviera Insurance The Riviera Group was founded in 2016 and is made up of two entities, ...
Read ArticlePowerBI Reporting for TeamsLink is Now Available
Highly anticipated PowerBI reporting for TeamsLink is now live Empower your customers to make ...
Read ArticleThe Power of AI in Customer Service
When most people hear the phrase "artificial intelligence," it's likely that they're thinking about ...
Read ArticleIs Contact Centre Homeworking Set to Continue?
COVID-19 certainly brought homeworking to the forefront of every businesses mind and has been a ...
Read ArticleWhy You Need a Cloud Contact Centre in 2021
Keeping your customers happy is your number one priority, but your agents need to be productive ...
Read ArticleSimplify your Teams Meetings with Guest Access
Teams guest access well be "on" by default from February 8th. We want to make everyone aware of ...
Read ArticleUnifying Voice and Digital Interactions in 2021
Remember the good old days? When the phone was the only way to interact with the contact centre? ...
Read ArticleCase Study: BHP Chartered Accountants
About BHP BHP is the largest independent firm of Chartered Accountants in Yorkshire and North ...
Read ArticleWhy Don't I See the New Features in Microsoft Teams?
Feature rollouts explained. As new features are released, why do some of us see them before or ...
Read ArticleWhat's New in Microsoft Teams February 2021
February Rollouts Welcome to our latest installment of What's new in Microsoft Teams! February ...
Read Article7 Tips for Safer Online Meetings
Remote and Hybrid Working These have become the new norm for workers around the world , as a ...
Read ArticleCase Study: Platform Housing Group
About Platform Housing Group Platform Housing Group are Strategic Partners with the Regulator ...
Read ArticleWhat's New in Microsoft Teams January 2021
January's Teams Roundup Happy new year!. It’s going to be an exciting year for Microsoft Teams, ...
Read ArticleCase Study: The Benjamin Foundation
About The Benjamin Foundation Helping children, young people and families in Norfolk and Suffolk ...
Read ArticleFCA Includes Home Working in Call Recording Guidance
As we enter a new year, and with the pandemic continuing new compliance guidance has been issued by ...
Read ArticleMicrosoft Teams Keyboard Shortcuts
When time is off the essence Microsoft Teams keyboard commands can help you get the job done ...
Read ArticleMicrosoft Teams and Mitel Integration
It's without a doubt that Microsoft Teams is now the 'go-to' UC platform, with staggering ...
Read ArticleHands-free Remote Collaboration
Reduce your costs and increase productivity with secure hands-free, voice-enabled collaboration ...
Read ArticleHow to Deliver Better Meetings with Microsoft Teams Apps
Virtual meetings have now been forming a vital part of our working week for a long time. As ...
Read ArticleAnswering your Top Microsoft Teams Questions
Microsoft Teams is the ultimate collaboration platform used by millions, but that doesn't mean ...
Read ArticleHost a Microsoft Teams Virtual Christmas Party
Get creative and host a virtual Christmas party this year. Read on for some top tips for ...
Read ArticleTop 20 Features of Microsoft Teams
The Top 20 features to help with your decision of moving to Microsoft Teams With the upcoming ...
Read Article2020 Customer Stories Roundup
Customer Stories 2020 has undoubtably challenged us all. Creating challenges that businesses both ...
Read ArticleIntroducing Microsoft Teams Breakout Rooms
Take your collaboration to the next level with breakout rooms for Microsoft Teams Breakout ...
Read ArticleWhat's New in Microsoft Teams December 2020
An exciting month from Microsoft Teams with some eagerly anticipated roll outs, read on for our ...
Read ArticleMicrosoft Teams Christmas Party Games
Get creative and host some virtual Christmas parties on Microsoft Teams. Microsoft Teams helps ...
Read ArticleCan an FAQ Bot Help Your Employees Do More?
Finding answers quickly, especially when working remotely can be tricky. This is where Microsoft ...
Read ArticleCase Study: Chetham's School of Music
About Chetham's School of Music The thriving creative community at Chetham’s involves over 300 ...
Read ArticleE-book 5 Tips for a Successful UC Deployment
The adoption of unified communication (UC) is accelerating as businesses recognize its value by ...
Read ArticleE-book What is Ransomware?
Is your data truly safe? Ransomware is one topic that doesn't seem to be losing momentum anytime ...
Read ArticleSalvation Army Toys and Tins Appeal 2020
Read on to discover how Wavenet and the Salvation Army are spreading festive cheer. Shop our ...
Read ArticleThe Quick Guide to DDoS Attacks
DDoS Attacks are Evolving. They can have devastating effects on businesses of all sizes and it ...
Read ArticleE-book: Inbound Solutions Guide
Helping you control how, where and when you deal with incoming calls. Wavenet offer a vast ...
Read ArticleHow to Make a Group Video Call
Video Calls for All Christmas is about spending time with friends and family and video calls can ...
Read ArticleChristmas Backgrounds for Teams Meetings
Download and customise your next online meeting with these popular festive and Christmas themed ...
Read ArticleHow to Share a PowerPoint Presentation in Microsoft Teams
Presenting like a Pro PowerPoint is the perfect tool for presenting ideas to a wide audience. ...
Read ArticleCan You Run a Homeworking Contact Centre?
No Business Remains Unaffected It's safe to say the pandemic has had a significant impact on all ...
Read ArticleE-book How to Reduce Communication Costs
Keeping an eye on the bottom line No matter where you are located, what size your business is or ...
Read ArticleCase Study: Walsingham Trust
About Walsingham Trust Walsingham is known as "Englands Nazareth" the Trust is responsible for ...
Read ArticlePredicting the Future: The Contact Centre of 2021
The pandemic has changed our views and experiences of so much it's almost difficult to remember ...
Read ArticleMicrosoft Teams Computer Games Backgrounds
Enjoy your favourite game as your Microsoft Teams background Video meetings are about bringing ...
Read ArticleWavenet acquires Qubic Group
19/11/2020 - Solihull: Wavenet bolsters Southern presence with the latest acquisition of Qubic ...
Read ArticleE-book 9 Reasons to Move to a Cloud Contact Centre
Ready to make the move to a Cloud Contact Centre? Discover how shifting from an on-premise ...
Read ArticleE-book A Practical Guide to AI in the Contact Centre
Are you interested in how artificial intelligence (AI) might impact your contact center? The hype ...
Read ArticleE-book Cloud Server Hosting explained
Is Cloud Server Hosting right for you? Cloud server hosting is a way for businesses to host their ...
Read ArticleE-book The Complete Guide to SD-WAN
What is SD-WAN? A software-de ned wide area network is a virtual WAN overlay that enables ...
Read ArticleE-book Five Reasons to Adopt Hybrid Cloud
Are you weighing the benefits of cloud storage vs on-premises storage? If so, the right answer ...
Read ArticleE-book 10 Considerations for Data Protection
Does your Data Protection really protect your data? 10 questions to see what your data protection ...
Read ArticleE-book 10 Reasons for Hosted Business Telephony
Connecting your Business to your Customers Discover how Hosted Telephony reduces CAPEX, improved ...
Read ArticleYour Top 6 SD-WAN Questions Answered
SD-WAN has been making the news for quite some time now and it looks like it’s here to stay. ...
Read ArticleHow Collaboration Tools Support Public Sector Organisations
Microsoft Teams is arguably the ultimate collaboration tool. Adopted by organisations of all sizes ...
Read ArticleE-book 4 Way to Empower Agents to Deliver Great Service
Empower your Agents Discover how to empower your agents to provide the ultimate in customer ...
Read ArticleHow to Join a Microsoft Teams Meeting
Making the most of meetings Microsoft Teams meetings are the perfect way to keep in touch. ...
Read ArticleCase Study: BSL Information and Technology
About BSL Information and Technology Founded in 2016 BSL is a growing Value Add Reseller based in ...
Read ArticleHow to Schedule a Call or Meeting in Microsoft Teams
Keeping in touch Learn how to schedule calls and meetings from Microsoft Teams or mobile app. ...
Read ArticleThe Importance of Call Recording for Microsoft Teams
Compliance and Regulations within certain organisations is one of the deciding factors when ...
Read ArticleMicrosoft Teams Mobile App Top Features
It's no secret that in today's world a huge amount of our work is done on mobile phones. From ...
Read ArticleFind out more and speak to one of our specialists today.
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