At Wavenet we work with housing associations across the UK to provide innovative, future proof technologies and unique solutions within the RM3808 Framework.


CCS Logo

With housing associations facing continued pressure on budgets, and suffering layers upon layers of legacy technology that's built up over years, the UK social housing sector has many challenges that technology can help solve.


One in five UK new builds is a social home, a technology-led approach is required to streamline the developments of both staff and customer experience and embrace the desire to move towards predictive repairs improved use of digital communication channels with residents and bring in more automation and artificial intelligence, augmented reality, and assistive technologies.


Having the right technology in place will improve the services the sector is able to provide, reducing the cost of providing homes and services and delivering the kind of technology and communication residents now expect. At Wavenet, our understanding of the challenges and opportunities facing the social housing sector has been built on an approach with organisations including Waterloo Housing Group, Trident Housing Association, and St. Martin's Housing Trust.


Wavenet has been named as a supplier on Crown Commercial Service’s (CCS) new Network Services 2 (RM3808) framework. We are proud to be able to support many more businesses in the public sector in the drive to a fully digitally transformed organisation.



"We feel safe and happy in Wavenet's hands! We currently have 95% of our telephony and Broadband with Wavenet already, and are aiming to move the remaining 5% across too."

- St Basil's Housing

Wavenet Is Committed To Helping The Housing Sector Discover and Implement Technology Solutions To Transform Processes, Reduce Costs and Improve Communications.


Speak to us today and one of our specialists will be happy to guide you through a number of solutions in line with the Homes England Digital Strategy:



Public Sector Icon - Cloud

Migrating from ISDN to SIP

Technologies like SIP trunking are a much more flexible, cost-effective telecoms solution for companies in the housing sector, and with the official switch off due in 2025, it's something that should be on every companies digital agenda. Wavenet offer fantastic rates on all UK fixed, mobile and international Calls. Overall,  SIP trunk charges will be less than what you currently pay your present ISDN supplier.



Public Sector Icon - Data

Moving to ‘the cloud’

Cloud technology allows information and services to be stored, maintained and managed remotely through the internet rather than on a local hard drive or an on-site server. Wavenet’s fully robust service offering utilises a global architecture for reliable and secure data and voice communications,  with all hosted solutions operating from geographically dispersed data centre locations which operate 24x7. 



Public Sector Icon - TelephonyMaking the most of Mobile 

5G isn’t just faster than 4G, it brings real public sector benefits including greatly improved upload speeds and vastly reduced latency. For the housing sector, this means advances in onsite collaboration, increased tenant satisfaction levels, quicker response time for repairs, increasing efficiency and productivity of workers and reduced time properties are vacant for.



public sector-AI iconIntroducing Artificial Intelligence (AI)

Data-driven technologies such as artificial intelligence (AI) and Machine Learning could be used to make the most of core business applications in line with improved tenant portals to encourage more self service and embrace automation and realtime collaboration



Public Sector Icon - Security

Securing digital safety and security

In line with the government's security principles, Wavenet is committed to ensuring everyone involved in the housing sector is able to communicate more effectively and securely, ensuring users stay safe while supporting organisations compliance efforts with GDPR. Our services include Distributed Denial of Service (DDoS) protection, 2-factor Authentication, and Next-Generation Firewall.


Ready to make your Housing Association, Business Brilliant?





Choose Wavenet for Your Public Sector Project


The Wavenet service places the carrier element of the solution at the commodity layer, and concentrates on building a partnership based the services required to deliver successful and robust customer services. 


We are a leading business to business communications provider with the mission of being the most trusted supplier of voice, data and cloud solutions in the UK. We are passionate about being at the forefront of disruptive technology providing our customers with the innovation and infrastructure to truly outperform their competitors.


We work with our customers to understand each business’s unique needs and challenges and build innovative solutions that are reliable, secure and future-proof.


Established in 2000, Wavenet provides a wide range of leading communications and technology solutions to medium and enterprise companies throughout the UK. We have grown to over 200 employees and more than 8,000 customers nationwide giving us the trust and experience required to make your Business Brilliant.


Trustpilot Reviews Logo   Google Reviews Logo


In July 2019, Wavenet was successfully awarded a place on the Public Sector RM3808 Network Services 2 Framework fulfilling the following lots;


  • Lot 1: Data Access Services
  • Lot 3: Traditional Telephony Services
  • Lot 4: Inbound Telephony Services
  • Lot 5: IP Telephony Services
  • Lot 6: Mobile Voice & Data Solutions 
  • Lot 10: Unified Communications
  • Lot 13: Contact Centre Solutions


To find out about any of the above solutions, please click on the links provided or contact one of our team directly on 0333 234 0011.