From local councils, through to national security, defence, transportation, administration, and all other public services in between, Wavenet provides innovative, future proof technologies and unique solutions within the RM3808 Framework.


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Our future-proof technology solutions ensure excellent services to citizens are provided by the Government sector.


We understand that funding restrictions and political agendas hinder the capability of digital transformation but Wavenet will work with you to find the best value, most effective solution. Replacing legacy, outdated systems with Wavenet’s future-proof solutions. 


Innovative connectivity, productivity and security solutions are the pillars of a slick digital transformation strategy and Wavenet have the correct services and industry expertise to provide them for you.


Wavenet has been named as a supplier on Crown Commercial Service’s (CCS) new Network Services 2 (RM3808) framework. We are proud to be able to support many more businesses in the public sector in the drive to a fully digitally transformed organisation.



Committed to Helping the UK's Public Sector Embrace Digital Innovation 

Wavenet Is Committed To Helping The Government Sector Discover and Implement Technology Solutions To Transform Processes, Reduce Costs and Improve Communications.


Speak to us today and one of our specialists will be happy to guide you through a number of solutions in line with the Homes England Digital Strategy:


contact centre public sector icon-1Contact Centre Services

Allowing the public access to use to interact with government services, including telephony, email, web-based and back office, facilitating the use of digital channels, to reduce contact centre costs, and improve customer satisfaction.



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Moving to ‘the cloud’

Cloud technology allows information and services to be stored, maintained and managed remotely through the internet rather than on a local hard drive or an on-site server. Wavenet’s fully robust service offering utilises a global architecture for reliable and secure data and voice communications,  with all hosted solutions operating from geographically dispersed data centre locations which operate 24x7. 



Public Sector Icon - TelephonyMaking the most of Mobile 

5G isn’t just faster than 4G, it brings real public sector benefits including greatly improved upload speeds and vastly reduced latency. For the housing sector, this means advances in onsite collaboration, increased tenant satisfaction levels, quicker response time for repairs, increasing efficiency and productivity of workers and reduced time properties are vacant for.



public sector-AI iconIntroducing Artificial Intelligence (AI)

Data-driven technologies such as artificial intelligence (AI) and Machine Learning could be used to make the most of core business applications in line with improved tenant portals to encourage more self service and embrace automation and realtime collaboration



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Securing digital safety and security

In line with the government's security principles, Wavenet is committed to ensuring everyone involved in the housing sector is able to communicate more effectively and securely, ensuring users stay safe while supporting organisations compliance efforts with GDPR. Our services include Distributed Denial of Service (DDoS) protection, 2-factor Authentication, and Next-Generation Firewall.


Ready to make your Public Sector Corporation, Business Brilliant?





Choose Wavenet for Your Public Sector Project


The Wavenet service places the carrier element of the solution at the commodity layer, and concentrates on building a partnership based the services required to deliver successful and robust customer services. 


We are a leading business to business communications provider with the mission of being the most trusted supplier of voice, data and cloud solutions in the UK. We are passionate about being at the forefront of disruptive technology providing our customers with the innovation and infrastructure to truly outperform their competitors.


We work with our customers to understand each business’s unique needs and challenges and build innovative solutions that are reliable, secure and future-proof.


Established in 2000, Wavenet provides a wide range of leading communications and technology solutions to medium and enterprise companies throughout the UK. We have grown to over 200 employees and more than 8,000 customers nationwide giving us the trust and experience required to make your Business Brilliant.


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In July 2019, Wavenet was successfully awarded a place on the Public Sector RM3808 Network Services 2 Framework fulfilling the following lots;


  • Lot 1: Data Access Services
  • Lot 3: Traditional Telephony Services
  • Lot 4: Inbound Telephony Services
  • Lot 5: IP Telephony Services
  • Lot 6: Mobile Voice & Data Solutions 
  • Lot 10: Unified Communications
  • Lot 13: Contact Centre Solutions


To find out about any of the above solutions, please click on the links provided or contact one of our team directly on 0333 234 0011.