From Traditional, Hosted or Mobile Voice and Data Services, to Unified Communications and Contact Centre, Wavenet Can Help.

 

Public Sector businesses with assets and services to manage are finding that there's a mounting pressure to digitise their processes, and digital transformation represents an enormous opportunity to improve the efficiency and effectiveness of the services provided to end-users, saving costs for both the government and the general public alike.

 

CCS LogoWavenet has been named as a supplier on Crown Commercial Service’s (CCS) new Network Services 2 (RM3808) framework. We are proud to be able to support many more businesses in the public sector in the drive to a fully digitally transformed organisation.



 

 

Wavenet Is Committed To Helping You Transform How You Deliver Services to Staff and Citizens

Our Public Sector Technology Solutions Offer You the Assurances of:

 

 

Public Sector Icon - Cloud

Using Internet Where Appropriate for Cloud-based Solutions.

With cloud computing becoming the norm for government agencies and departments along with the public sector as a whole, Wavenet provides the opportunity to streamline the procurement process of cloud-based solutions and other IT related services. We offer a choice of solutions committed to reducing prices, and eliminating downtime, so environments become more resilient and more predictable.

 

  

Public Sector Icon - Data

Data Solutions with Complete Resilience

Wavenet’s fully robust service offering utilises a global architecture, with all hosted solutions operating from geographically dispersed data centre locations which operate 24x7. We provide reliable and secure data and voice communications, with client services able to continue operating even in the event of a partial failure, while enabling incoming and outgoing calls and data to be intellige

ntly routed to a separate facility.

 

 

Public Sector Icon - Security

End-to-end Security Based on a Suite of Services

In line with the government's security principles, Wavenet is committed to ensuring public sector workers such as nurses, police officers, and social workers are able to communicate more effectively and securely, ensuring users stay safe while supporting organisations compliance efforts with GDPR. Our services include Distributed Denial of Service (DDoS) protection, 2-factor Authentication, and Next-Generation Firewall.

 

 

Public Sector Icon - TelephonyCommunications Solutions, Not Just 'Products and Technology'

Wavenet offers a limitless range of traditional and hosted voice communications solutions aimed at ensuring the public sector remains ‘always-on’, and able to bring together all ‘real-time’ communication services into one central interface. Public sector users and agents are able to utilise omnichannel solutions incorporating web, video, mobile, social, email, chat irrespective of their location or device to accelerate collaboration and decision-making.

 

 

Public Sector Icon - Contact CentreEnhanced Collaboration and Workforce Productivity

Wavenet works alongside leading-edge partners to accelerate team collaboration and decision-making on a range of conformance tested devices. With intelligent call routing and Interactive Voice Response (IVR) with speech recognition, our contact centre solutions also offer the ability to integrate with all major CRM systems, eliminating the need to purchase expensive in-house solutions and negating all associated maintenance issues.

 

  

Public Sector Icon - MobileOne Portal, One Invoice for All Services

Passionate about giving the public sector the opportunity to introduce new technology on a flexible contract structure, Wavenet are committed to reducing prices and working with clients to agree the approach to plan management. Wavenet works with a number of tier 1 providers meaning contracts and tariffs can be built and managed to meet specific requirements, with the benefit of a single portal which is able to define user groups and redistribute bills on a department or cost centre basis.

Ready to make your Public Sector Business, Business Brilliant?

 

  

 

 

Wavenet and Public Sector

 

The Wavenet service places the carrier element of the solution at the commodity layer, and concentrates on building a partnership based the services required to deliver successful customer services. 

 

In July 2019, Wavenet was successfully awarded a place on the Public Sector RM3808 Network Services 2 Framework fulfilling the following lots;

  • Lot 1: Data Access Services
  • Lot 3: Traditional Telephony Services
  • Lot 4: Inbound Telephony Services
  • Lot 5: IP Telephony Services
  • Lot 6: Mobile Voice & Data Solutions 
  • Lot 10: Unified Communications
  • Lot 13: Contact Centre Solutions

 

To find out about any of the above solutions, please click on the links provided or contact one of our team directly on 0333 234 0011.