What's New in Microsoft Teams: Chat, Calling & Collaboration


Many of us are heading back to school or returning to work after a relaxing Summer break; but while you may have been on vacation, momentum in Teams has not slowed down! We are excited to share a ton of new features that have come to Microsoft Teams in the past month of September, from improvements to the calling experience to new, intuitive ways to filter your chats.



Filter through your chats


Having many simultaneous conversations is the norm in today’s work and social culture but can make finding the right thread at the right time difficult. The new filters added in Chat and Teams help you filter more than just your activity. In chat, type a person’s name to filter for every group, meeting, or one-on-one chat you have with them. Then select More options to add more filters – like unread messages. Or type a keyword to filter by group chats that have names. Similarly, filter your teams list by typing a keyword to find a specific team or channel by name.





Turn down the noise in channels


Shh! I need to concentrate. Now, just like in chat, you can mute a conversation in a channel. Alternatively, when you want to follow a conversation in a channel you’ve hidden from your list, all you need to do is turn on notifications. You’ll get notified of any activity on that specific conversation, but not the entire channel activity.


To access the notification settings for a conversation, go to the original post and select More options > Turn off notifications/Turn on notifications





Never miss a phone call with Secondary Ringer


Many Teams users wear headsets during their working day to keep their hands free and take phone calls. With secondary ringer functionality, those wearing plugged in headsets will still be able to hear an incoming call ring their computer. This is a crucial feature that helps Teams users to not miss any incoming calls.



Enhancements to Cloud Voicemail 


Several updates have come this month to improving your Cloud Voicemail experience. First, users will now be able to directly transfer a call to Cloud Voicemail. And several enhancements enable end users to directly configure features themselves in the Teams settings options, including: configuring call answer rules, choosing the greeting language, customizing the TTS for the standard greeting and the ‘out of office’ greeting, and choosing when you want your ‘out of office’ greeting to be played. Learn more here about setting up Cloud Voicemail and configuring your settings.



Know who is calling, even when they are not a Teams user using reverse number look up


“Hello?” Vs. “Hello!” We are all used to “caller ID”, where we are shown the identity of our caller before we answer the phone. But if you receive a call in Teams from a PSTN Caller, how do you know who is trying to reach you? Now, when a user receives a call, Teams will display the PSTN Caller’s name based on Azure Active Directory data and/or the Telco provided display name. Available now on the desktop, and coming soon to Teams mobile.



Chrome now has calling!


If you’re using Teams on the web, you can now add Google Chrome to your list of browsers that support making calls from your web browser. If you’re on Chrome, try it out today. Go to Calls on the left side of Teams, or type /call in the command bar at the very top of Teams.



Phone System updates for Microsoft 365 GCC (Government Community Cloud)


Several updates have made their way to Microsoft 365 GCC this month! New capabilities include: Call Handling Enhancements, Teams Calling improvements for VOIP users, Group Call Pickup (GCP), phone number blocking, Multiparty Calling without Conference License, Call Park (CP), and Shared Line Appearance (SLA). Together, these features represent a significant milestone in how calls are handled by Microsoft Teams for GCC users. Learn more here.



Meet Now. No invite required.


Not all meetings can be scheduled in advance; some happen spontaneously. The “Meet Now” feature on desktop allows you to skip the invitation and instead go straight into a new meeting. All you need to do is go to Calendar on the left side of Teams, then select Meet now in the top right corner and add the people to the meeting. No calendar, no scheduling, no fuss. Learn more here.


meet now.png



Customize your meeting layout by pinning a meeting participant


The default layout for Teams meetings highlight meeting participants in a traditional 2x2 layout, with the most active speakers taking priority.  Now with “pin” you can choose which meeting attendees are shown in your own personal view.  Right-click on a meeting participant and select “pin” (or unpin) to create your own custom layout of meeting participants.  Note that this view is your own and does not impact other meeting participants.


pin meeting participant.png



Never miss a meeting with “missed meeting-add” notifications


We all miss phone calls occasionally and when we do, we receive a notification that lets us know who was trying to call. But what if someone tries to add us to a meeting, and we miss the notification? Now you will see a notification in your Teams activity feed to notify that someone tried to add you to a meeting, and if the meeting is still going on you can join directly from there.


missed meeting-add.jpg



Light-weight meeting join experience for Internet Explorer, Safari, and Firefox


While the best Teams Meetings experiences happen in the Teams application and supported Edge and Chrome browsers, there are times when meeting participant’s machines may not meet these requirements.  With new light-weight meeting join capabilities, users can jump right into a Teams Meeting in Internet Explorer 11, Safari, and Firefox browsers and participate in the meeting.  Meeting audio is delivered via Audio Conferencing, so meeting organizers will need the respective license.




Why Wavenet?


Enable external voice calling from within your Microsoft Teams client securely and efficiently with TeamsLink from Wavenet. Make and receive UK, international and mobile calls even with non-Teams contacts with reliable and cost-effective calling bundles.


TeamsLink and Microsoft Teams will give you the power to boost your business into a high-performing, collaborative team allowing you to share files and collaborate on working documents in real-time, with instant messaging built directly into the platform.



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Enable external calling from Microsoft Teams with TeamsLink from Wavenet.

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