About Trustonic


Trustonic are on a mission to increase the affordability of smartphones, improve the accessibility of digital services while securing and protecting critical data for their industry customers and partners.


Enabling mobile operators (retailers & resellers) to make smartphones more accessible and affordable globally, with the tools to manage commercial risk and protect against fraud and theft.

Partnering with the automotive industry, automakers and tier ones, to secure their hardware and expand their digital services while ensuring their integrity through security.

Working with banking and payments customers, they improve accessibility and authorisation rates of digital banking and payments within mobile environments.




Trustonics incumbent system and ISDN solution were quickly becoming outdated, slow and expensive. Coupled with poor customer service from their current supplier it was time to look for a solution that better supported their business.

With a global workforce communicating and collaborating can be challenging, throw a global pandemic into the mix with remote working and this challenge grows.


The Solution


Trustonic were already competent users of the Microsoft Teams platform, so bringing all their communications, including calling into one place just made sense.

Wavenet provided two solutions; migrating Trustonics existing ISDN lines to SIP and then later to TeamsLink. This provided greater flexibility for remote working, particularly during the pandemic for their 40-strong team and ensures Trustonic is ready for the ISDN/PSTN switch-off in 2025.

TeamsLink allows Trustonic to communicate easily via Instant Messaging, Voice Chat and Calling meaning their team can remain connected from wherever they work.


The Results


Through our work together Trustonic have been able to take advantage of the following results;


Cost Savings: A modernised telephony solution provides cost savings and no complex costly onsite equipment.


Remote working capabilities: Remote working is now a viable option for all the team at Trustonic, providing them with the necessary business continuity throughout the pandemic and beyond.


Reliability: TeamsLink provides Trustonic with a reliable and robust feature-rich platform that is perfectly suited to the full-fibre future of Britain.


Usability: TeamsLink integrates seamlessly with Trustonics Microsoft Teams client, providing their team with a user-friendly platform that they are already familiar with. 

I would recommend Wavenet, they have helped us achieve our goals and I have no hesitation in calling on them for future projects, with past experience showing their professionalism and attention to detail." - Jason Aley, Corporate IT Manager, Trustonic



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"Great service from all the Wavenet team, with constant communication all the way. Teamslink is a great WFH solution, empowering our users to communicate away from the office as if they were there!"


Our solutions have been evolved over the last two decades to allow us to innovate and provide our customers with the future-proof technology they need to stay ahead of their competition. Broken into four simple groups, our solutions cover all aspects of business communications and technology.
  • Unified Communications & Voice
  • Networking & Connectivity
  • Security & Compliance
  • IT & Technology Services


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Enable external calling from Microsoft Teams with TeamsLink from Wavenet.

Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK.


We are passionate about being at the forefront of disruptive technology providing our customers with the innovation and infrastructure to truly outperform their competitors.


We work with our customers to understand each business’s unique needs and challenges and build innovative solutions that are reliable, secure and future-proof.


Established in 2000, Wavenet provides a wide range of leading communications and technology solutions to medium and enterprise companies throughout the UK. We have grown to over 200 employees and more than 8,000 customers nationwide giving us the trust and experience required to make your Business Brilliant.



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