The industry and business benefits of a Unified communications platform are difficult to ignore. Aside from making communications easier (a challenge in all industries), UC can also lead to increase productivity, profitability and efficiency too.


The cloud-based benefits of unified communications are that it's provided as a service rather than a physical asset, or “box”, on your P&L. This means far less financial risk than if you were to invest in an old style, cumbersome piece of on-premise equipment.


Wavenet has created TeamsLink and TeamsLink Pro with Skype for Business and Teams to capitalise on all of these business benefits and more. By Incorporating Skype for Business & Teams, Wavenet’s products offer you a complete communications solution to benefit businesses of any shape or size. Find out more about the specific benefits by industry below,  to find out how TeamsLink can benefit your business.



icontest_blueBenefits for Call Centres


Call Centres relying on physical hardware to meet the demand of their busy inbound and outbound call commitments are falling increasingly behind the times. With VIA Contact Centre, the hosted contact centre solution designed specifically for call centres, VIA offers this sector of customer service with a more modern and efficient customer contact solution.


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Money2_blueBenefits for financial services


VIA UC offers a secure, full FCA and MiFiD II compliant unified communications platform for financial services businesses. VIA Trade was built for trading companies and provides hosted secure voice on a turret. We can provide better customer service, connect your teams and improve training capabilities. VIA offers 24/7 support and is trusted within financial organisations globally.


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Consult_blueBenefits for Law Firms


Improve communications within your firm and across multiple locations with UC for law firms. Legal professionals recognise the value of strong relationships and trust, which is gained through effective communications with clients.


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contact options_blueBenefits for Charities


The third sector is often reliant upon volunteers who work alongside employees to provide the services required by their benefactors. UC makes it easier for those teams to work together, whether they’re based in one building or working remotely. Plus, UC can save you money, reducing wasted spend and protecting your funds for the things that really matter.


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web_blueBenefits for IT Firms and Technology Businesses


UC helps IT companies with advanced call centre solutions. VIA UC is a cloud-based solution, offering the very latest features in unified communications allowing your organisation to be more agile and effective. UC helps technology businesses that have remote and workers flexible workers that need to be connected to the office like any other member of staff.


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Desk_blueBenefits for Education


The education sector is one where spend is monitored closely and no penny can be wasted in the pursuit of the best possible service for students and their parents. Unified communications is a great way to reduce the costs associated with your existing telephony platforms, whilst also making for more effective communications and faster responses.


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Local Biz_blueBenefits for Recruitment


Recruitment agents recognise the value of the relationships they build with candidates and employers. Whether someone is looking for a new job or recruiting for a position, they want to know they can trust in their agency. Skype for Business & Teams also makes it easy to speak to candidates via video call to ensure your selection processes are efficient and streamlined.


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man customer_blueBenefits for Retail


Unified communications for retail is all about improving customer services, increasing efficiency and encouraging more sales in the process. An investment in UC and Contact Centre for retailers can mean more effective employees and therefore a tangible impact on your bottom line, too.


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Custom_blueBenefits for Healthcare


Hospitals and other healthcare facilities are under pressure constantly to improve communications for increased efficiency. But those communications cannot be rushed; an incorrect interpretation of a message can have catastrophic consequences, where the effective communication of a message can make a hugely positive difference to a patient’s case.


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Why Wavenet?


Wavenet have over 20 years experience in voice technologies working with businesses across the UK to deliver high-quality, reliable voice and phone systems. With TeamsLink we have partnered with Microsoft to create a platform that provides on-net, high quality traffic through diverse routes to give your business the ultimate unified communications foundation.


We have an internal development team dedicated to advancing our technology and providing our customers with the best solution on the market. As well as our own developers we are partnered with vendors that can provide Microsoft Certified handsets that run Teams directly on-screen, giving you the choice of how you roll out Teams calling to your users.



"Our mission is to be the most respected provider of data, voice and technology in the UK."

Our solutions have been evolved over the last two decades to allow us to innovate and provide our customers with the future-proof technology they need to stay ahead of their competition. Broken into four simple groups, our solutions cover all aspects of business communications and technology.
  • Unified Communications & Voice
  • Networking & Connectivity
  • Security & Compliance
  • Technology Services


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Enable external calling from Microsoft Teams with TeamsLink from Wavenet.

Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK.


We are passionate about being at the forefront of disruptive technology providing our customers with the innovation and infrastructure to truly outperform their competitors.


We work with our customers to understand each business’s unique needs and challenges and build innovative solutions that are reliable, secure and future-proof.


Established in 2000, Wavenet provides a wide range of leading communications and technology solutions to medium and enterprise companies throughout the UK. We have grown to over 200 employees and more than 8,000 customers nationwide giving us the trust and experience required to make your Business Brilliant.



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