Improve communications within your firm and across multiple locations with TeamsLink for law firms. Legal professionals recognise the strong relationships and trust, which is gained through effective communications with clients.
Unified communications, for law firms in particular, is a valuable asset in the improvement of client service and team collaboration.
TeamsLink's unique visual management portal provides the perfect platform to set up efficient call routing, often managing multiple offices and users from a single interface. It also provides detailed call records which make it easy to allocate time spent dealing with various clients.
TeamsLink provide on-hold marketing services such as professional narration and auto-attendant features which are important in positive first impressions.
Law is an industry in which relationships matter. Clients often cite strong relationships as a key driver for their custom with a law firm, where trust is essential.
In order to instil that trust, legal professionals recognise the value of good communication. Many legal firms have already invested in UC as a tool for improved communication and a facilitator of collaboration.
When we operate in silos, we are less well equipped to find the answers our clients need. UC removes those silos, empowering legal teams to work better together.
One of the major communication challenges faced by law firms today is that of multiple offices or remote working.
Having multiple business locations and people out on the road is a great thing for legal businesses. It makes it possible for them to have a presence across the country and to build those all important relationships with new and existing clients.
But having colleagues based in different places is a growing issue for law firms. Unified communications makes cross-location communications more efficient that traditional PBX - meaning colleagues are better positioned to work together and to service their clients.
Another key consideration for legal firms is the matter of security. VIA UC is fully ISO27001 compliant and offers 24/7 support. You can be assured of the security of your communications, and therefore the protection of information, when you invest in UC from VIA.
Wavenet have over 20 years experience in voice technologies working with businesses across the UK to deliver high-quality, reliable voice and phone systems. With TeamsLink we have partnered with Microsoft to create a platform that provides on-net, high quality traffic through diverse routes to give your business the ultimate unified communications foundation.
We have an internal development team dedicated to advancing our technology and providing our customers with the best solution on the market. As well as our own developers we are partnered with vendors that can provide Microsoft Certified handsets that run Teams directly on-screen, giving you the choice of how you roll out Teams calling to your users.