About Reuse Network


Reuse matters. The message of reuse for social and environmental benefit is being heard.

Reuse Network speak loudly and clearly on behalf of their members so that they can be a driving force in their sector, influencing policy-makers, ensuring the growth of the social economy reuse sector and offering a better way of life for households in need. They provide a seamless connection between charities, corporate partners and social enterprises around the UK, working together to promote the reuse sector and its value in tackling material poverty, isolation and inequality.

Committed to building meaningful connections between our commercial partners, member organisations and members of the public to divert millions of usable household items from landfill and into low-income households, tackling poverty, saving hundreds of thousands of tonnes of CO2, and supporting a vast, growing network of people through volunteering, employment and training opportunities.

In addition to this, Reuse Network is working with a large and growing number of corporate partners to help them develop strong shared social responsibility and circular economy strategies that result in lower waste disposal bills, lighter carbon footprints and tangible contributions to society by simply extending the life of their products.




The pandemic represented a huge challenge to Reuse Network and its staff. Firstly they needed to facilitate a remote working solution and quickly, and secondly, and most importantly they needed to keep working throughout the pandemic.

Reuse Networks current system was run over ISDN originally with no call forwarding or simultaneous ringing options and with no flexibility in the solution to enable home working. As a temporary fix, all calls were being manually forwarded to the Head of Operations personal mobile phone - a way of working that was not a viable long term solution.


The Solution


Wavenet discussed the frustrations around Reuse Networks current system and their immediate needs highlighted by the pandemic and their need for remote working. Wavenet Hosted Voice was chosen as the perfect solution.

With a cloud-based system, Reuse Network would be able to work remotely with the same ease as when they were in the office. They would also be able to easily route calls and manage their internal and external communications effectively.



The Results


Through our work together Reuse Network have been able to take advantage of the following results;


Savings: Both in cost and time have been experienced by Reuse Network since the new solution has been implemented. With a dedicated account manager and one point of contact, making changes or getting support is quick and easy. 


Remote working capabilities: Remote working is now a viable option for all at Reuse Network, providing them with the necessary business continuity throughout the pandemic and beyond.


Reliability: With unrivalled SLA's and dedicated account managers Reuse Network have complete peace of mind.


Usability: With no complicated tech or onsite engineer visits, Reuse Network have a simple to use and easily scalable solution that they can adapt to the needs of their business.


"Our account manager is very responsive, always on hand to answer any queries we may have  and has made this an easy transition to a new system which supports our business and the new direction COVID-19 has forced us to take." -  Lesley Prescott, Head of Operations, Reuse Network



Working alongside Wavenet we are safe in the knowledge all our IT needs are fulfilled. It gives us complete peace of mind and allows us to focus on our business"

Our solutions have been evolved over the last two decades to allow us to innovate and provide our customers with the future-proof technology they need to stay ahead of their competition. Broken into four simple groups, our solutions cover all aspects of business communications and technology.
  • Unified Communications & Voice
  • Networking & Connectivity
  • Security & Compliance
  • IT & Technology Services


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Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK.


We are passionate about being at the forefront of disruptive technology providing our customers with the innovation and infrastructure to truly outperform their competitors.


We work with our customers to understand each business’s unique needs and challenges and build innovative solutions that are reliable, secure and future-proof.


Established in 2000, Wavenet provides a wide range of leading communications and technology solutions to medium and enterprise companies throughout the UK. We have grown to over 200 employees and more than 8,000 customers nationwide giving us the trust and experience required to make your Business Brilliant.



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