About BSL Information and Technology

 

Founded in 2016 BSL is a growing Value Add Reseller based in Northamptonshire.
 

From the supply of ad-hoc IT procurement through to infrastructure upgrades, software and business continuity projects BSL can help.

 

As a smaller, but growing reseller, with a focus on customer service, every customer is aligned with an in-house account manager who are there to understand every customers unique requirements and offered a tailored service to match. 

 

 

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As a technology firm it's important for BSL IT Ltd to have the latest advancements, showcasing their capabilities to customers and giving them the competitive edge over the competition.

 

Previously using Skype for Business, BSL were experiencing many end-user issues from missed calls to frustrating problems like not being able to mute calls on the app. With Skype for Business retirement date on the horizon, it was evident that BSL needed a robust and agile solution that would continue to grow alongside them.

 

With their users needing to benefit from their new solution, it was essential that a new collaboration tool gave them the flexibility to work remotely and most importantly was user friendly.


The Solution

 

After reaching out to Wavenet, TeamsLink was identified as the perfect for solution for BSL. Allowing them to consolidate all their communication channels into one user-friendly platform.

 

A migration to Microsoft Teams was suggested to address the issues with Skype for Business along with a complete telephony revamp. Utilising the capabilities of Microsoft Teams meant that all communications were consolidated, merging the previous IM Messenger and phone system all into one single pane of glass.

 

Microsoft Teams gives BSL a multitude of business functions that make their day to day tasks easier, particularly with the team taking on more remote roles throughout the pandemic.

 

File sharing, video calls, instant messaging and meetings can all be conducted from the same platform meaning that efficiency is increased by reducing the need to switch from program to program to complete tasks. 

 

 

The Results

 

Through our work together, BSL have been able to take advantage of the following results:

 

Usability - Teams is built with usability in mind, the whole team at BSL are benefiting from a user-friendly, intuitive platform in which to work.

 

Reliability - With unrivalled SLA's, dedicated account managers BSL have a reliable and robust solution to support their growing business.

 

UC - Bringing all staff together and helping make staying in contact easy, collaboration tools are the backbone of modern business communications.

 

Remote Working Capabilities - With Teams remote work simply requires a reliable WiFi connection allowing you to work from anywhere.

 

Time Saving - With a dedicated account manager and one point of contact, making changes or getting support is quick and easy.  

 

Cost Saving - Consolidation collaboration tools and telephony into one platform with TeamsLink reduced CAPEX.

 

"From the off, the whole project implementation was very smooth. From an initial call with Martin we were able to identify that Teams was the right move for us and the increase in functionality for our staff would be a big increase on current systems. Martin then followed up with all the required licensing and deployment credentials to ensure that we moved to Teams swiftly with 0 business down time. The project was delivered earlier than we had planned (as per our request) was exceptional and we are very pleased with the service." - Matt Lewis, Director, BSL

 

 

CTAs (2)

 

 

 “Consolidated our IM Messenger and Phone System into one. With the company utilising teams for more additional benefits. Our staff have one pane of glass for a whole multitude of business functions.

Our solutions have been evolved over the last two decades to allow us to innovate and provide our customers with the future-proof technology they need to stay ahead of their competition. Broken into four simple groups, our solutions cover all aspects of business communications and technology.
 
  • Unified Communications & Voice
  • Networking & Connectivity
  • Security & Compliance
  • Technology Services

 

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Enable external calling from Microsoft Teams with TeamsLink from Wavenet.

Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK.

 

We are passionate about being at the forefront of disruptive technology providing our customers with the innovation and infrastructure to truly outperform their competitors.

 

We work with our customers to understand each business’s unique needs and challenges and build innovative solutions that are reliable, secure and future-proof.

 

Established in 2000, Wavenet provides a wide range of leading communications and technology solutions to medium and enterprise companies throughout the UK. We have grown to over 200 employees and more than 8,000 customers nationwide giving us the trust and experience required to make your Business Brilliant.

 

 

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