Disaster can strike in a number of ways:

 

  • Terrorist attack
  • Cyber attack
  • Fire
  • Flood
  • Natural disaster

 

How can you help your customers recover?

Make disaster recovery quicker with a hosted call management solution. In a disaster, a hosted telephony system that’s managed in the cloud can be a real lifesaver. Diverts to alternative offices can be activated and call plans and voicemail announcements changed in real time, from any location, using a web interface; allowing you to keep in touch with your customers during a crisis. 
The telephone is the lifeline of a lot of businesses, so it pays to have a plan in place for when there are disruptions. It’s not just the loss of productivity or sales, but many companies struggle to recover from the damage to their reputation after such incidents.

 

Put a plan in place

A good disaster recovery plan (DRP) should include a detailed telephony-specific plan. 

Here’s a few key things to think about when creating a voice DRP:

 

  • Risk assessment – review what could go wrong?
  • Impact assessment – how could this affect the business, staff, and customers?
  • Creation of a strategy – what should happen in the case of a disaster?
  • Documentation – document the plan in clear and detailed way and share it.
  • Testing – will it work? Only one way to find out.

 

An inbound call management solution can put you in control in the event of a catastrophe. Join our free webinar to find out more about inbound call management for business continuity.

 

 

"Our mission is to be the most respected provider of data, voice and technology in the UK."

Our solutions have been evolved over the last two decades to allow us to innovate and provide our customers with the future-proof technology they need to stay ahead of their competition. Broken into four simple groups, our solutions cover all aspects of business communications and technology.
 
  • Unified Communications & Voice
  • Networking & Connectivity
  • Security & Compliance
  • Technology Services

 

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Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK.

 

We are passionate about being at the forefront of disruptive technology providing our customers with the innovation and infrastructure to truly outperform their competitors.

 

We work with our customers to understand each business’s unique needs and challenges and build innovative solutions that are reliable, secure and future-proof.

 

Established in 2000, Wavenet provides a wide range of leading communications and technology solutions to medium and enterprise companies throughout the UK. We have grown to over 200 employees and more than 8,000 customers nationwide giving us the trust and experience required to make your Business Brilliant.

 

 

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