The cloud is pretty much everywhere when it comes to business. Gone are the days where every business has to have a noisy server sat in a cupboard gathering dust. With software like Dropbox, Google Drive, and OneDrive, many business are opting to store their information in the cloud.
Whilst the security risks that come with cloud storage have been well publicised in the past, by taking the necessary precautions and understanding your system you can mitigate these risks significantly and instantly benefit from using the unlimited space of the internet, as opposed to the limited space on localised hard drives. As the technology behind the cloud storage, communication and security is improving every day it is obvious that this is the way forward, it is just a question about when the full transition will occur.
What else can we use the cloud for?
In telecoms, the cloud has been utilised to develop what is called a hosted platform. This means that the telephony software is powered by the internet and isn’t reliant on an exchange; essentially, it’s a further development in the popular Voice Over Internet Protocol (VoIP) system/
Why choose hosted pbx?
There are a number of benefits of hosted telephony solutions, but one that most people resonate with is that they give you back control. Many aspects of cloud-based technology defers autonomy, but hosted telephony systems actually provide greater flexibility when it comes to adapting a phone system for your bespoke needs. It’s a reliable alternative to traditional lines too, as it doesn’t get affected by maintenance issues, faltering exchanges, bad weather or pesky roadworks.
Another reason to love cloud communications solutions is that they are scalable. As the business grows, so does your hosted system. You can add handsets at the drop of a hat and remove them as well. This flexibility just simply isn’t possible with physical hardware and to grow your business is far more costly – now you just have to pay for what you use.
The cloud; the perfect tonic for the flexible workforce
Much has been made about the importance of flexible workplaces in recent years. As our working habits evolve, as well as working patterns and lifestyle choices, the traditional 9-5 office worker is vastly reducing in popularity.
Many factors contribute to the need for flexibility, from childcare, to part-time staff, to field-based workers and the meteoric rise of the self-employed and home-based workforce. Cloud telephony allows for this flexibility by enabling diverted calls to mobiles, including internal calls; perfect for those wanting to demonstrate that all personnel are based out of one office. Not only can this improve internal communication with those not office-based but it saves buckets of time wasted by taking messages and calling mobiles.
When considering upgrading your telephony system, think about how it can help your business as a whole. Don’t view it as a tool of compliance and basic function. We all need telephones in our organisations, but think about how working can be made a little easier with the help of a little white cloud. Anything that saves time, money and effort can only be a good thing right?
So if you now find you are asking yourself “How do I get on the cloud and start reaping the benefits of hosted pbx?”
Well if you think you have heard all you need to, why not leave us a comment and a member of the team will be in touch or if you think you need some more information, check out this infographic "Should You Move Your Business Communications To The Cloud" which, through a series of questions, can help you realise the best solution cloud for your business.
Or why not download our eBook "How To Reduce Communication Costs" which explores the cost benefits that can be realised through adopting a hosted cloud solution