Category: Blog


Only a Quarter of Cyber Security Professionals Say Their Firm Has Cyber Insurance

According to a recently released report by global recruitment consultants Harvey Nash, only 24% of cyber security professionals say that their firm has cyber security insurance. Half of close to 200 ...
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By : Jess Jepson / 26 February, 2016 /

Handling Multiple Private Calls on a Mitel IP Phone

The Mitel IP phone has a variety of useful call handling features. This article describes how to make a second call whilst you are already on the phone to another person, and how you can quickly swap ...
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By : Neil Tennant / 25 February, 2016 /

Conference calls with a Mitel IP Phone

Conference calling using a Mitel IP phone is very straightforward. This guide will provide guidance on how to start a conference call and add multiple parties to your conference.
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By : Jess Jepson / 23 February, 2016 /

Navigate the Call Panel Overview

How to navigate the MiCloud Office client software - Call Panel Overview
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By : Jess Jepson / 13 February, 2016 /

Navigate MiCloud Office Client

Navigate and learn the icons on your MiCloud Office Client software.
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By : Jess Jepson / 11 February, 2016 /

How to Provide the Exceptional Experience That Your Customers Demand

Customer service used to involve private conversations between customers and members of your team. If someone had a complaint, they’d call, phone or email, and it would get worked through behind ...
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By : Jess Jepson / 03 February, 2016 /

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