Category: Blog


Our Graham explains Wifi Assist

Hi All,
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By : Neil Tennant / 30 September, 2015 /

BT Openreach is in the firing line over claims of sluggish internet speeds

All the way back in 2010 the coalition government made a promise that Britain would have the best superfast broadband network in Europe by 2015. Then in 2012 that statement of intent was altered ...
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By : Neil Tennant / 15 September, 2015 /

HMRC Call Waiting Times of 47 Minutes Defended By Boss

Taxpayers are waiting an average of 47 minutes to have their calls answered by HMRC, according to a Citizens Advice report. The report into HMRC call waiting times uncovered that thousands of people ...
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By : Jess Jepson / 10 September, 2015 /

Broadband Infrastructure Report – A Long Way Off The Target

A recent Broadband Infrastructure Report from the European Parliament has highlighted the impact broadband can have on employment and economic growth, as well as on the telecommunications industry as ...
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By : Jess Jepson / 08 September, 2015 /

HTML Screensaver Applications on the MiVoice Office 250

Mitel 5300 series IP phones have the capability to run HTML based applications and one of the most commonly requested applications is the Screensaver. This step-by-step guide describes how to create, ...
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By : Paul Wilson / 07 September, 2015 /

How to program a key on a MiVoice Business deskphone

Any Mitel phone that is connected to the MiVoice Business will have various programmable keys, the function of these keys can be altered at any time using the programming tool. Most of the key are ...
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By : Jess Jepson / 04 September, 2015 /

Configuring music on hold for MiVoice Business

Keeping you music on hold or MOH messages fresh and up to date with your latest offers can make a real difference when it comes to up-selling. Today Paul Wilson is running through the process of ...
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By : Jess Jepson / 03 September, 2015 /

Gartner’s Magic Quadrant Recognises Industry Leaders Mitel

Gartner’s Magic Quadrant has recognised Mitel as leading Unified Communication providers. The research explores the strengths of a number of UC vendors solutions intended for on-site deployment in ...
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By : Jess Jepson / 03 September, 2015 /

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